How can we help?

Open the app, go to Settings > Devices > Add Device. Make sure Bluetooth is enabled. The app will automatically detect nearby SeeMyHealth devices. Follow the on-screen instructions for your specific device. View step-by-step setup guides for each device →

Yes. Create one in the app or at seemyhealth.ai. Your account secures your health data and syncs across devices.

iOS 15+ and Android 10+. The app requires Bluetooth 5.0 for device pairing.

Yes. Devices store data locally and sync to the app when your phone is back in range. The app itself works offline for journalling, mood, and meal logging.

The app requires a subscription for full features, but basic device data viewing is available without one. Every feature is included in one plan. No hidden tiers, no ads, no data selling. 1-month free trial included.

Ring One and Hydra One are personal devices you wear or carry. But The Scale, The Scale Pro, BP Monitor, and Hema One are shared by design. Anyone can walk up, connect via the app, take a reading, and the data saves to their own profile. One device for a whole family, gym, or office.

We include a free sizing kit with every Ring One order. Wear the sizing ring for at least 24 hours before deciding since finger size changes throughout the day.

Yes. We offer free size exchanges within 30 days. Contact support@seemyhealth.ai with your order number.

The BP Monitor comes with a standard cuff (22–42cm) that fits most adults. A large cuff is available separately.

Heart rate, blood oxygen (SpO2), sleep stages, body temperature variation, activity, and stress levels, all from your finger, 24/7.

Up to 7 days on a single charge, depending on usage. Charging takes approximately 60 minutes.

Yes, rated to 100 meters (10 ATM). Safe for swimming, showers, and daily wear.

The Scale uses 4-point BIA for 14 body composition metrics. The Scale Pro uses 8-point multi-frequency BIA with a retractable handle for segmental analysis: arms, legs, and trunk individually. 32 metrics total.

Yes, that's how we designed it. The Scale and The Scale Pro aren't tied to any one account. Anyone can open the SeeMyHealth app, connect, step on, and their reading saves to their own profile. One scale for a whole family, a gym, or an office.

No. The scale connects directly to your phone via Bluetooth. We intentionally skipped Wi-Fi so the device stays account-free. Anyone can walk up and use it with their own app.

Clinically validated and meets international accuracy standards. Sit comfortably with your arm at heart level and remain still for the most accurate readings.

Wrap the cuff snugly around your upper arm, sit relaxed for 1 minute, then press start. Results appear in about 30 seconds.

Yes. Toggle access in Settings > Sharing. Your doctor gets authenticated, read-only access. You control it with a single switch.

Absolutely. The BP Monitor isn't locked to any account. Each person opens the SeeMyHealth app, connects, takes a reading, and it saves to their own profile. Perfect for households monitoring blood pressure together.

A precision sensor in the base measures every sip automatically. Battery lasts up to 30 days, charges via USB-C.

The bottle body is hand-wash only to protect the sensor. The cap is dishwasher safe. The sensor base is sealed and splash-proof.

7 key biomarkers: full lipid profile (total cholesterol, HDL-C, LDL-C, triglycerides), blood glucose, uric acid, and hemoglobin. Results in 5–15 seconds from a tiny finger-prick sample (~1μL).

Designed for personal health monitoring at home. Not a substitute for professional lab testing. Always consult your doctor for medical decisions.

Weekly or bi-weekly for general wellness trends. Your healthcare provider can recommend a specific schedule.

Yes. Like The Scale and BP Monitor, Hema One isn't tied to any account. Each person connects via the app, runs their test with a fresh strip and lancet, and results save to their own profile.

All health data is encrypted in transit (TLS 1.3) and at rest (AES-256) on secure cloud infrastructure. We are HIPAA-compliant and SOC 2 certified.

Never. We don't sell your data, we don't run ads, and we never will. Your health data exists to serve you, no one else.

Yes. Request full deletion anytime through the app at Settings > Privacy > Delete My Data. We process requests within 30 days.

Only if you grant access. Toggle sharing on/off per provider in Settings > Sharing. They get authenticated, read-only access. You control it completely.

We're working on HSA/FSA eligibility. Many of our devices may qualify. Check with your plan administrator.

Visa, Mastercard, American Express, Apple Pay, Google Pay, and Shop Pay. Mobile money available in select regions.

Yes. Detailed receipts with device information and itemized costs are available in your account under Orders. You can download or email them directly.

Cancel anytime through the App Store (iOS) or Google Play (Android) where you subscribed. Your access continues until the end of the current billing period.